Able to Log into the FaceFX webpage but unable to log into licensing manager

September 26, 2016 - 5:14pm by Byrne

Hi, I'm facing the issue as above.

This was after I lost my license on my machine after windows 10 was updated.

I've installed the updated licensing manager as referenced in this blog post. https://www.facefx.com/content/license-issues-windows-10

Now launching facefx license manager throws a code 4 error and I cannot log in via my licensing manager to manage licenses. Using the facefx license manager in any other machine nets me a code -2 error.

Would be good to get help here. Thanks

September 26, 2016 - 6:02pm by victor

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Ok, looks like I was able to log in. It was a capitalization issue, which still confuses me since I was able to log into the facefx.com with a differently capitalized name. Oh yea, using a new account to test here.