Problem with Events

Hello. Now I study using Fake Fx, and noticed these bugs:
- I have 2 anim groups. 1st - for the all anims and 2nd for the EventsAnims. I add eventanims from 2nd group in anims from 1st group. Emerged two problems. First, when i try export in collapsed XML, face Fx just hangs. I tried to solve the problem,by put all anims in the one group and delete second group. Face FX export collapsed XML, but
I noticed that the events just stopped working.
- second problem: button "Set All" dont work http://i.imgur.com/FbhgcbS.jpg

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first problem not solved. i create new animations for the events. all anims located in one group. facefx hangs again.
I have traced that processing stops the animation which has event. for example, processing stops animation on 22 anim, i delete the event from it, this animation is processed. But as soon as processing the next animation which has event, the program hangs again. But if you remove the event, it animation process done. And why the program handles one animation which has event, just one, and on any following programm hangs.
help me please)

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We are not aware of any hangs or crashes in the FaceFX application except for issues related to graphics card drivers.

So the first place I would look is there. Make sure you have the latest drivers. And try launching the application in direct3d mode and see if that fixes it. Instructions here:

http://facefx.com/documentation/2015.1/W164

If your crash isn't related to drivers, then the next step would be to send us reproduction files so we can reproduce the problem here and fix it. Can you email us detailed reproduction steps and any files required to reproduce a hang or crash in the application?

Also, if you can provide this information, it may be useful:

What version of Windows do you use?
What language is your keyboard set up with?
What graphics card do you have?
What version of FaceFX are you using?

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I sent you an e-mail a week ago, least you see him?

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We still haven't received your email. We reached out via a direct email to you but got no response. Where are you sending your email?

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Hi,

Thanks for emailing some reproduction steps.

The issue is that you are creating invalid animations by only inserting 1 key. We will see if we can somehow fix this issue in 2015.2, but you can fix it yourself by making sure all of your Event animations have a valid length. When you create EyesPitch and HeadPitch, you only insert 1 key at time 0. You need to insert a key at time 0 *and* a key at some other time in the future (1 second is good so that you have predictable scaling). So add another key at time 1 with value 1 so that you have 2 keys in each of those events and then you'll be able to export everything correctly.

- Jamie