Character's Materials seems broken

March 28, 2014 - 11:09am by Haleyon

Hi. I'm having problems when I exported an FBX from DAZ3D Genesis into FaceFX. I'm planning to use FaceFX to animate the character's facial expression.

But as you can see in the attached image, the materials of the character don't load properly. I've checked the .MATERIAL file. Can you help me fix this material issue?

This is a known issue with FaceFX Studio's FBX importer and the 2013 FBX SDK. FaceFX Studio 2013.3 uses the Autodesk 2013.3 FBX SDK to load FBX files. When the FBX SDK sees a version 2014 FBX file, it reports that it can load it, but it loads it incorrectly.

This has been fixed for the next version. We have updated the FBX SDK and we issue a warning if the FBX SDK says it can load a file more recent than itself.

The only workaround is to save a version 2013 FBX file instead. There are free FBX conversion utilities available from Autodesk.

March 29, 2014 - 3:16am by Haleyon

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Fast and true! Thanks! Take this digital cookie as a token of my gratitude! :D :D

October 21, 2014 - 9:59am by Haleyon

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Hi again.

I wonder why my character's skin and eye color are missing, and replaced by yellow and black. The clothes textures are intact though. What caused this, and how can I solve it?

Thanks before!

October 21, 2014 - 11:41am by Haleyon

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I'll be more specific about the material issue. I exported the FBX from XSi. There were several other characters I imported into facefx before, and they worked fine. Only one character has missing materials all over her face and body.

Please advice me on what to do to fix the missing body and face material.

October 21, 2014 - 3:28pm by doug

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FaceFX 2015 will pop up a dialog telling you the name of the texture file that can't be found and it instructs you to put the texture file in the same folder as the FBX file.

Earlier versions of FaceFX will output the missing texture information to the log. Placing all textures in the same folder as the FBX file, then dragging the FBX file onto the preview tab should resolve the issue.

October 22, 2014 - 5:59am by Haleyon

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Hi Doug,

Thanks for your reply. You're right, the textures were missing. They are undetectable because the textures have spaces in their file name. I removed the spaces and now they can be detected by faceFX.

Once again thanks! :)

October 22, 2014 - 5:52pm by doug

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OK, thanks for the heads up on the spaces issue. I was not aware of that, but we'll get it fixed for the next version. The problem is with the .MATERIAL file we export. Any texture name with spaces would need to have quotes around it.